East Coast Offroad
Shipping, Returns & Order Help
Contact info@eastcoastoffroad.com with your order number or part number for help.
Before placing an order
Review the product’s exact fitment, price, availability and shipping information. Contact us before ordering if you need a delivery estimate or if your build requires oversized, freight or special-order items.
Tracking and delivery
Keep your order confirmation and any shipment notifications. For a delivery question, include your order number, the affected part and your destination ZIP code.
Return or warranty questions
Request instructions before sending an item back. Include the order number, manufacturer part number, reason for the request, installation status and photos when relevant. Eligibility depends on the item and applicable terms.
Product damage or missing items
Keep the packaging and take clear photos of the carton, shipping label and product. Contact us with the order information so the next steps can be reviewed.